INDUSTRY LEADER IN PROVIDING WINDOWS SUPPORT SERVICES
Being an industry pioneer in providing 24x7x365 outsourced support services; and the fact that we are a Microsoft Gold Certified Partner, we take pride in demonstrating our world class expertise in high end technologies under this domain. Our excellence lies in providing quality Windows Hosting Business Management Solution as a service to Web Hosting Companies / Data Centers / Cloud Hosting providers around the globe for products like Enterprise Class Hosting, SharePoint, Exchange hosted solutions, CRM and VPS.Our expert team of certified professionals has achieved excellence in dealing with some of the below mentioned critical Windows based support issues:
- Windows Server installation, Configuration and troubleshooting
- Installation, configuration and troubleshooting of various control panels(Website panel, Helm, Plesk, HostingController)
- Installation and customization of email servers
- Windows Media Service installation, Configuration and troubleshooting
- Microsoft Office SharePoint Server installation Configuration, and troubleshooting
- Microsoft Office Communications Server installation, Configuration and troubleshooting
- Microsoft Exchange Server installation, Configuration and troubleshooting
- Microsoft Hyper-V installation, Configuration and troubleshooting
- IIS installation, Configuration and troubleshooting
- PHP/MYSQL/MSSQL installation, Configuration and troubleshooting
- ASP and .Net installation
- Active Directory installation, Configuration and troubleshooting
- VMVare GSX Server installation, Configuration and troubleshooting
Our support plan offerings are designed to help you get high quality and cost effective solutions in the simplest possible way for maximizing your investments. Based on the criticality of a task it is divided into the below support categories:
This is the first line of contact for your customers. Level 1 support helps in trouble shooting and resolving basic issues handled through a control panel. This can also be the point of contact for your customers to handle sales and billing related queries.
This is an intermediate support level which requires server access for performing support operations like account migration, control panel upgrades, scheduling of backup and it’s maintenance, installation of Windows components, database backup and restore, etc.
This is an admin level support which requires server access to handle complex issues and provide analytical solutions. In this category critical server wide tasks are performed like performance tuning of servers, setting up of a SharePoint farm, Exchange server setup, server migrations, architecture definition for clustering and virtualization, etc.
Do You Have A Question?
We offer communication via a number of media
or Call Us Now on: 1 877 377 7520
Whatever suits you is good for us!